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Shipping Policy

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You will be responsible for paying for your own shipping costs for any incorrect shipping addresses. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

All of our parcels require a signature upon delivery unless you provide us with authorisation to leave your parcel at checkout. To guarantee a smooth delivery of your order to you, we recommend that your parcel be sent to an address where someone will be able to receive it during business hours. If no one is at the specified shipping address when delivery is attempted, all of our carriers will leave a card which will direct you to the local post office or exchange for collection. Once a parcel is delivered to a local post office or collection point, we are unable to organise a redelivery for you. Parcels are held at a local office or collection point generally for no longer than 7 days before being returned back to us.